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Privately insured persons

As a privately insured patient, you have a free choice of doctor. This means that you alone decide who you trust and who is authorised to treat you. Our spacious, aesthetically designed and quietly located deluxe single rooms, all with a view of the beautiful park and equipped with the amenities of an upscale hotel, provide you with the best possible support during your recovery.

Arrive relaxed

Taxi service

As a privately insured patient, we offer you the option of being picked up free of charge by our taxi service for hospital admissions within the catchment area of our hospital. Our Guest Relations team will be happy to organise the pick-up for you. Please notify us by e-mail at or by telephone on +41 44 397 22 71. Catchment areas: City of Zurich, Küsnacht, Erlenbach, Zollikon, Zumikon, Maur, Egg, Fällanden and Dübendorf

Services for privately insured persons

You benefit from special offers in medical care and nursing as well as in the hotel and infrastructure.

Medical care and nursing care

  • Free choice of doctor: Treatment by medical specialists at head physician, senior physician, attending physician or senior physician level
  • Comprehensive medical emergency service with care provided by senior physicians
  • Free choice and prioritisation of treatment and operation dates for planned procedures, minimisation of waiting times
  • Contact mediation of follow-up care options and mediation of rehabilitation close to home
  • Individualised daily planning and medical follow-up care
  • Freely selectable wake-up times
  • Higher staffing ratio for nursing care and personal contact person (reference nursing)
  • Additional therapeutic treatments (e.g. physiotherapy, occupational therapy) with individual appointments
  • One massage treatment during the hospital stay
  • Fitness and nutrition counselling by specialists
  • Life counselling and addiction counselling by specialists
  • Discharge consultation with a selected doctor

Hotel and infrastructure

  • Comprehensive guest relations
  • Large deluxe single room with shower / WC, quiet location, balcony / terrace with view of the greenery, high-quality care products and pillow selection
  • Preferential and administratively simplified check-in
  • Taxi service for hospital admissions in the catchment area
  • Individual escort to the room on admission
  • Welcome gift on admission
  • Radio, flat-screen TV and Internet access in the room, notebook available to borrow
  • Meeting room can be reserved
  • One free exit ticket for the car park every day
  • À la carte menu selection with advice
  • Room service for orders from the cafeteria
  • Free drinks (mineral water, coffee, tea, soft drinks) and snacks
  • Choice of meal times
  • Selection of daily newspapers
  • Packing and unpacking service
  • lounge
  • Library
  • Extended visiting hours
  • Free overnight accommodation for accompanying persons in the room
  • Towelling bathrobe in the room, non-slip socks on request
  • Additional services such as preferential appointments with hairdressers, manicurists and pedicurists
  • Arrangement of external hospital services (e.g. cleaning of private clothing)
  • Personalised assistance on discharge
  • Flexible discharge time in the room or in a separate waiting room / lounge
  • Services costing less than CHF 30 will not be charged

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