Centre for Integrative, Complementary Medicine & TCM (ZIMT)

A serious illness or accident often raises numerous questions and uncertainties for those affected. In addition to the personal suffering and pain, there are additional challenges when it comes to navigating the complex structure of healthcare services and providers. This often leads to those affected overlooking financial and other forms of support. This can exacerbate existing difficulties and put patients in seemingly hopeless situations.

The case manager acts as a link between you, your personal and professional environment, the professional healthcare system and the funding organisations. Case management is characterised by the coordination and connection of the numerous interfaces in the care, support and financing chain. This is achieved through a targeted improvement in communication and coordination with all stakeholders involved. It is crucial to harmonise and unite the various interests by setting a common, transparently defined goal with benefits for all those involved. We involve you and your environment as partners in the decision-making processes.